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Lead UX Researcher

100

Budapest, HU

Shape the future of digital collaboration and security

At Tresorit, we believe that secure collaboration is a key strategic factor for companies and organizations. Our platform enables individual teams, departments and companies to work efficiently with others - whether collaborating with colleagues, customers or partners.

As pioneers in data protection and security technology, we solve current digital challenges. Our solutions enable seamless, secure collaboration with end-to-end encryption. In doing so, we protect our customers' data and comply with regulations such as GDPR, HIPAA and NIS2. Our platform offers encrypted file sharing, digital signatures and secure emails.

All of this works without compromising on usability. Our platform is certified to the highest standards and used by over 30,000 customers worldwide. We enable companies to manage sensitive information securely and work more productively - without compromising on data protection and security.

We are proud to be an equal opportunities employer. We value fresh perspectives and exchange across team boundaries. To this end, we are looking for talented individuals who bring creativity, innovation and passion to their work. Whether you are just starting out or an experienced professional, you will find opportunities for further development with us. Work with us on solutions for a secure digital future!

Enabling document productivity and digital trust without sacrificing privacy and security is possible. Tresorit is committed to empowering individuals and businesses through a secure, user-friendly platform designed for managing their most valuable and sensitive information assets. Our platform not only facilitates document collaboration, sharing, and data safeguarding but also ensures our customers retain full control. We guarantee total information privacy and security, seamlessly integrating into their everyday tools and processes.

 

Join a leading end-to-end encrypted cloud storage and collaboration tools provider to help us solve challenging problems and play a central role as a UX Research Team Lead in our product development processes. You will be responsible for overseeing the implementation of UX research methodologies and findings among other researchers and designers, working closely with teams across the entire organisation to help us improve our product. This role reports directly to the Chief Product Officer.

 

We need you, your voice, your ideas, and your ambition to make it happen.

 

 

Responsibilities:

  • Identify and champion research opportunities that enhance our product and user experience.
  • Present compelling findings and insights to stakeholders, influencing product development and decision-making.
  • Define and implement our UX research process, fostering collaboration and knowledge sharing within the team.
  • Conduct in-depth qualitative and quantitative research throughout the product development lifecycle and UX design processes.
  • Strategically plan and execute a variety of research methods, including focus groups, surveys (quantitative and qualitative), card sorting, participatory design workshops, heuristic evaluations, cognitive walkthroughs, and A/B tests.
  • Mentor and guide our UX Research team, helping them discover and propose actionable solutions to user needs.
  • Be a strong advocate for users, effectively communicating research insights to inform product development and design.
  • Stay ahead of the curve on new research methods and trends, educating and empowering the team.
  • Combine data-driven and user-centric methodologies to achieve superior results.
  • Educate colleagues across the organization about the value and impact of UX research.


Qualifications:

  • 5+ years of hands-on experience in UX research within a product development organization.
  • Proven experience in managing and leading teams.
  • Exceptional communication skills with a demonstrated ability to present complex research analysis clearly and persuasively.
  • In-depth knowledge of a wide array of user research methods.
  • A strong sense of independence, ownership, and initiative, with the ability to self-direct your work, define execution strategies, and meet deadlines.
  • English proficiency is required; German is a plus.

 

What we offer:

  • Competitive base salary with a wide range of extra benefits, like:
  • Cafeteria-system,
  • annual bonus,
  • private health insurance plan,
  • gym subsidies,
  • company mobile,
  • learning and self-development opportunities,
  • flexible working hours & home office opportunity,
  • paid parental leave,
  • in-office snacks & beverages,
  • team building days.

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